Process Engineer, Essilor Portugal
WHAT HAS BEEN YOUR CAREER PATH AT ESSILOR?
Carlos Lopes: I started with Essilor at the Lisbon laboratory in 1990. For three years I was an operator and then became a technician in our Quality Department. By 2003, I was part of the training team in HR responsible for all operations training at our site. From that I moved on to the engineering and process team in 2009 and also became a LOFT trainer. LOFT is a dynamic community of 2,000 volunteer coaches and trainers across 45 countries who pass on their technical knowledge and experience to others using on-the-job training modules developed and adapted to the local operating environment.
WHAT ARE THE MAIN MISSIONS IN YOUR JOB NOW?
C.L.: It’s always been important for me to share knowledge and contribute to developing the teams on the shop floor. LOFT trainers work alongside operators which means we’re close to their needs and can resolve questions or difficulties quickly and directly demonstrate on the equipment. I cover a wide range of technical and quality topics such as visual anomalies or conformity as well as Train the trainer modules. This is where more experienced LOFT coaches help new trainers learn how to deliver training to their teams.
HOW WOULD YOU DESCRIBE LOFT AND WHY DOES IT WORK SO WELL?
C.L.: Trainees feel an active part of the training process, because they are learning as well as teaching. It’s like the saying: ‘show me what you know so that I can teach you what I know’. The combination of learning modules, practical tools and the LOFT community provide the best solution for the training needs on the floor in my lab. I like that we can always adapt new information depending on the situation and even the profile of the trainee.
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