Logo Servioptica

2018.04.05

Leveraging partnership to drive our Mission

Founded 35 years ago, Servioptica is one of Colombia’s leading ophthalmic laboratories and has been an Essilor partner since 2013. The company has more than 1,000 employees across 28 cities in 5 laboratories and 31 edging / mounting facilities serving more than 3,000 customers, mainly independent optical stores.

The Essilor partnership model takes into account the differences between running a family business and a multinational. Explains Servioptica’s Chief Executive Officer Felipe Chajin: “We have found a nice balance between being able to grow our business in an entrepreneurial way while also implementing Essilor’s mission and strategy. Our secret is to leverage on each other’s strengths with the goal of meeting the vision needs of all Colombians.”

Being part of the Essilor Group gives Servioptica direct access to resources, products and technologies of an internationally recognized leader in the optical sector. It works hand-in-hand with Essilor to launch innovative products such as Crizal® Prevencia® lenses as well as carrying out vision awareness campaigns such as World Sight Day. The partnership also enables Servioptica to provide its customers with more tailored, high quality solutions, play a key role in providing educational materials on eye health for their staff and their customers, as well as supporting their back office when required with IT and other service solutions.

Servioptica has an in-depth knowledge of the local market and the particularities of doing business in Colombia. In 2016 it became the first Essilor Group company to be certified as a “B Corporation” recognizing its high standards in terms of environmental, community and employee wellbeing practices.

The company has based many of its local new vision care initiatives on successful Group projects developed in India and China and on philanthropic programs in the US and Europe. As a result Servioptica has set itself the ambitious goal of increasing eye care coverage to 75% of Colombia’s population of 49 million by 2022.”

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In October 2017 Servioptica launched a mobile vision care van which will visit communities in isolated rural areas with an objective of carrying out 100,000 eye exams.

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